Core Technical Features

Firewall-Friendly Configuration

Deploy without complex firewall changes - our agent requires only standard HTTPS outbound access on port 443/tcp to our secure gateway at pentest.chainheart.com. No additional ACLs or special configurations needed, just standard web traffic permissions.

Enterprise-Grade Security

Every connection is protected by multiple security layers, including:

  • Mandatory TLS 1.3 enforcement
  • Strong cipher suite requirements
  • Private key authentication for all SSH connections
  • Smart card-based two-factor authentication
  • Device-specific credentials and certificates

Collaborative Testing Environment

Enable multiple engineers to work simultaneously through our shared console system, boosting productivity during complex engagements that require diverse expertise.

Advanced Connectivity Options

Standard Connectivity

Secure HTTPS tunneling using native protocols enables seamless remote access while maintaining strict security standards. Our implementation combines SSH and HTTPS to create a robust, encrypted connection path.

4G LTE Backup Connection

Built-in cellular modem provides out-of-band connectivity for special situations such as:

  • Incident response scenarios requiring network isolation
  • Remote wireless vulnerability assessments
  • Emergency access when primary networks are compromised
  • Enhanced mobility requirements during testing

Physical Security Controls

Secure Access Terminals

All remote access terminals are housed in secure facilities protected by:

  • Electronic smart locks with individual PINs
  • HD video surveillance with 10-day retention
  • Multi-factor physical access controls

Two-Factor Authentication

Access requires both physical presence at a secure terminal and smart card authentication with PIN unlock, ensuring robust access control for all remote connections.

Connection Process

Our Remote Access Agent establishes secure connections through a four-step process:

  1. HTTPS proxy connection to our gateway
  2. SSH tunnel establishment over HTTPS
  3. Smart card authentication for console access
  4. Encrypted desktop sharing through SSH tunnel

Experience Secure Remote Testing

Ready to see how our Remote Access Agent can enhance your security testing experience? Contact us to learn more about our secure remote testing capabilities.

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